Position Summary:
Under direct supervision of the Banquet Manager, takes food and beverage orders from the guests, prepares the beverages ordered and serves the guest.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:

• May presents menus, answers questions, and makes suggestions regarding food and service to patrons.
• Performs cash register duties as needed.
• Provide a positive dining experience for guests.
• Serves courses from the kitchen and service bar areas.
• Tends to patrons, responds to any additional requests, and determines when a meal had been completed.
• Keeps floors and work area clean.
• Sets up for events and strike/reset after the event.
• Takes orders and prepares beverages for guests.
• Responsible for the cleanliness and sanitation of the entire work area.
• May be responsible for seating guests, bussing and setting table, and keeping the floor clear of debris.
• Maintains good communication with co-workers and maintains a positive and professional work environment.
• Works in other areas of food and beverage as needed.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as assigned.
  
  Minimum Qualifications:
  High School Degree or GED plus some experience in the restaurant or food service area as wait staff or cashier. Must be at least 19 years of age with current alcohol certification. Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation. Native American preference will be given.

Knowledge, Abilities, Skills, and Certifications:

• Knowledge of dining and food maintenance operations and customer service.
• Knowledge of all menu items including entrees, side dishes, beverages and deserts.
• Ability to communicate, read, and write clearly in basic English.
• Ability to demonstrate outstanding guest service at all times.
• Ability to service customers in a professional appearance and manner.
• Ability to follow instructions and work in a stressful and busy environment.
• Ability to obtain food handler's certification within three months.
• Skill in providing excellent customer service.
• Skill in utilizing computer equipment and POS systems.

Physical Demands:
While performing the duties of this job, the employee regularly is required to stand and walk for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:
Work is generally performed in the banquet areas, outside areas, and kitchen area with exposure to heat, cold, fumes and steam and a high noise level. Evening, graveyard, holiday and/or weekend work will be required. Extended hours and irregular shifts will be required.